We would like to thanks for the overwhelming response we had received from your end and keeping a blind faith on us and maintaining a healthy relationship. We assure to provide better level of support from our end in future by providing genuine products at reasonable prices.
With regard to Astrology and Vaastu , we would give our best to locate the problems and find the best , easiest and economical solution for relief.
We would like to hear feedback from all our customers and if , they are not fully satisfied with the results from our treatment , we request them to kindly give us a second chance to relocate the cause and make a better & healthy try.
For Om Mansarovar
Vijay Kumar
Founder & Creative Head
===================================================
LEGAL REGISTRATION DETAILS
|
MSME
UDYAM REGISTRATION NO. |
UDYAM-WB-10-0145974 |
|
COMMERCIAL
TAX REGISTRATION NO. |
191006520152 |
|
K.M.C
TRADE LICENSE NO. |
3046
3300 0852 |
|
INCOME
TAX PAN NO. |
ADCPG4311K |
|
REGISTRATION
NO. (S&E) |
Kol-Tal-P-1/9553 |
NOTE
- All our products are guaranteed for their Originality & Value.
- None of our products have any sort of side or bad effects.
- Only Satvik based products are sold here (i.e., Non-Tantric based).
- Prices are inclusive of all taxes & duties.
- Payment by Debit / Credit Card is accepted at our retail outlet at Kolkata.
- Prices mentioned for the products are in Indian National Currency (Rupees).
- All gemstones made in form of rings, lockets, bracelet or bajubandh in Gold are mandatory to be Hallmarked as per Indian Standard Protocols and Government directives.
- We neither purchase nor sell any used or second hand gemstones ever.
- All our items sold are 1st hand.These products should NEVER be re-used by someone else.To ensure the same,we do not accept any exchange or return of goods once sold or used.
Very Important Note:
We have “Zero Tolerence Policy” for any inconvenience caused to our customers. If there is any sort of complain with regard to store manager alike misbehaviour, lack of response, not responding to your call or whatsapp queries, denial to any basic service, over charged, incomplete documents, rudness, denail for wifi password at store, not reporting tracking about courier dispatched, not attended properly at store with proper attention and care or any other issues which has made you disappointed or was not up to the mark or as per your expectation, do NOT hesitate to address the same at the below mentioned special email address , we assure to take strict action against him upto an extent of permanent termination of his job with immediate effect and you will definitely witness the result for the same.Each complaint will be duly attended promptly.
Complaint Reporting EMAIL — ommansarovar@gmail.com
TERMS & CONDITIONS
- Working hours are subject to change.
- Prices are subject to change or revise without any prior notice.
- COURIER CHARGES:
- Courier charges of Rs 200 will be applicable for delivery on total order value.
- Special courier charges along with handling fees will be applicable for certain items such as Ekakshi Nariyal, Black Horse Shoe and Dakshinavarti Shankha.
- International Shipment Charges is Rs. 2500 (Minimum). It may vary depending upon the items ordered and destination.
- It is mandatory to make full payment with delivery charges in advance before dispatch or delivery of goods.
- Goods once sold could be exchanged (subject to certain terms and conditions) but could not be returned against refund in any case whatsoever.
- Payment made by using POS machine (Debit card or Credit card) for metal charges (Gold/Silver) will be subject to additional charge of minimum 2% on metal value depending upon the MDR rates of the card used for making payment.
- We have Fixed Price outlet, hence no bargain is allowed.
- Ring , Locket , Bracelet or Baju Bandh made for Gemstones binding in Gold / Silver / Bronze or Copper is outsourced from our end and is done for convenience of customers from skilled and professional person with no profit margin on this service.We will NOT be held responsible for any defect or damage post wearing it.Any re-making charges , if apply will be borne by the customers only.Customers has the liberty always to choose their own preferable and reliable place to get the making done.
- Malas (Chain) knotting done for Rudraksha / Sphatic or any beads are being outsourced from our end and is done for convenience of customers from skilled and professional person with no profit margin on this service. We will NOT be held responsible for its lasting or longevity post-delivery of the same.Any re-making charges , if apply will be borne by the customers only.Customers has the liberty always to choose their own preferable and reliable place to get the knotting done.
- All disputes are subject to Kolkata (West Bengal, India) jurisdiction only.
- Exchange Policy for Gemstones:
- Precious gemstones could be exchanged against another gemstone with 15% to 20% depreciation on purchase invoice value within 1 year of purchase.
- Red Coral, Pearl & Semi Precious gemstones could not be exchanged or returned once sold.
- Gemstones CANNOT be returned against cash refund , in any case whatsoever.*
*We do NOT sell any used gemstones, hence we CANNOT accept the return of any gemstones once used or ring is made. Exchange policy is for the convenience of the customers for upgradation of gemstones quality or replacement with revised prescription and are being duly disposed off to the rural area at discounted price via authorised agents, though the time frame of its sale remain uncertain.Many traders and online platforms offering return of gemstones against cash after certain percentage deduction re-use the gemstones by simply cutting and polishing the same, which has actually limited or no powers at all.You are NOT sure the gemstones buying from such place are second hand or third hand or further even. As per Astrology norms, any used gemstones should NEVER be worn by any other person. It’s a curse and wearing those will have no practical results to be witnessed by the wearer.
